Spectrum reviews

3.3

52% would recommend to a friend

(18,948 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 25, 2014
Recommend
CEO approval
Business Outlook

Pros

It's great for a starter job, co-workers are slightly helpful, the money will be ok, and the trainers are very great. Select supervisors are there for you.

Cons

They lack stability, a sense of direction, and the training sucks. All I knew I taught myself and had to teach/train my co-workers, some of which had been there years before myself. A sales environment with no clear, attainable goals and high turnover rate. Center tries to force people to work even during inclement weather. That should tell you something. Everyone is pretty much out for themselves. No customer service and no care for employees.

3.0
Jan 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Free digital services, health insurance benefits are top notch.

Cons

Bad reputation of Charter in area makes it tough to sell. Company has two scales for approving and rejecting new clients. Easier for other sales channels to close deals than it is for outside sales people. Management wants outside sales people to go out in all types of weather and even after dark to sell Charter services. Cable boxes are out of date and technology is not keeping up with other pay TV providers. Upper management change rules weekly to seemingly make it tougher for outside sales reps to close deals.

Viewing 592 - 594 of 18,948 Reviews

Glassdoor has 20,030 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.