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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,963 total reviews)
      avatar

      Chris Winfrey

      52% approve of CEO

      45% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Nov 4, 2022

      My honest review after 5 years of being a top performer

      Inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great money (upwards of 10k a month if you sell a lot and don’t miss work Free/cable internet Work from home opportunity Decent healthcare/time off Coaching almost every week with ways to improve Advancement possibilities You don’t have to take work home with you

      Cons

      Mandatory overtime Back to back calls easy to get burnt out Can be written up for things that other agents do on a daily basis Not an even level sales playing field when it comes to ethics Orders are constantly being stolen You can sell every service on a call but still be criticized on your call behaviors Out of training you are stuck with 2-11 until you can bid for a new shift Changes made daily Favoritism plays a big role in job security

      3.0
      Oct 30, 2022

      Surprisingly Average

      Sales activation
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hourly is 20$ an hr, and you’re expected to sell mobile services to unsuspecting people who already hate the internet service. They hype up the benefits way too much for only offering 4 weeks of parental leave, it used to be 2 weeks before October. Free Internet, and HBO max, no mobile service discounts though. You can move up only after 6 months of working, the training period does not count. After the 6 months you have to take a test, interview and perform above average, must have no write ups and perfect attendance. The “raise” is a dollar more and more responsibility.

      Cons

      They don’t care about you, you’re just a number. They say they are “understanding” but you can get written up for calling in, a full absence is missing more than 30 minutes, a partial absence is less than 30 minutes. They do give a lot of merch. Expect to dress professionally even in non customer facing job roles. When they raise the hourly, the tenured employee’s hourly does not increase.

      3.0
      Sep 28, 2022

      Network Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Benefits. 401k matching up to 6%. Retirement contributions of 3%. Tuition reimbursement of$10,000 Good if you want a “slow” and steady career

      Cons

      For a fortune 100 company, the base pay is much less than it's peers. Promotions take forever. Yearly raises are meager.

      Viewing 646 - 648 of 18,963 Reviews
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      Glassdoor has 20,045 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.