Spectrum reviews

3.3

52% would recommend to a friend

(18,973 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 15, 2021

Great place to start

Recommend
CEO approval
Business Outlook

Pros

Good Training, good products, employees seem to care, flexibility, can be a fun sale.

Cons

Little flexibility at the local level to help drive sales, Over promised on compensation being able to hit 6 figures. Maybe 1 in 100 are able to do that. Penalty meetings if you don t meet certain sales goals. No mileage (not really) yet loads of car time.

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Spectrum Response
4y
We appreciate you taking time to provide us with feedback about your experience at Spectrum. We care about what past and present team members have to say. As a company, we strive to align our vision with our employees' experiences. When those things are not aligned, it's important for us to understand why so we can work toward a positive resolution.
1.0
Aug 12, 2021

Terrible toxic company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free cable and company phone

Cons

Infighting, bullying, constant stress, workplace investigations, employees targeted, amateur tech, HR is horrific - avoid this company and take care of yourself and your career

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Spectrum Response
4y
We appreciate the effort you took to share your experience with us. It really makes a difference when you feel supported by your team and leadership. The experience you describe is not in keeping with our company values and does not comply with our policies for workplace behavior. We have taken your comments to our leadership team, and thank you for helping us better understand how to support our future employees.
1.0
Jul 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, company vehicle that you do not have to keep tabs on, company provided tools, that is literally about it

Cons

The self install rescues have been a problem from the start. However. Now our scorecards are partially based off of our production, which we are already not getting enough of because the point value is not equal to the amount of work put in. Because of that a lot of techs are just forcing jobs as quickly as possible, making them fail more QCs, which is now become a major deal with our bosses. Along with that, our meter compliance is now the most important part of my job. I literally spend an hour at my job doing my uploads, checking the tap, and making sure my job is up to QC standards before I can actually start trouble shooting the call. And now we are about to start working in the customer's yard without them being on site including when just a minor is at home. This job is increasingly getting worse and not worth the hassle.

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Spectrum Response
4y
Thank you for sharing these comments with us. Your feedback helps us better understand employees' needs and experiences, and better informs us about how we can support them and their families. We have taken note of your comments and will share them with our leadership.
Viewing 688 - 690 of 18,973 Reviews

Glassdoor has 20,056 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.