Question 1

Is Spectrum a good company to work for as a Internet and Phone Technical Support?

Accepted Answer

Internet and Phone Technical Support professionals working at Spectrum have rated their employer with 2.8 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Internet and Phone Technical Support Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Internet and Phone Technical Support interview questions at Spectrum.

Question 2

Does Spectrum pay Internet and Phone Technical Support employees well?

Accepted Answer

Internet and Phone Technical Support professionals rate their compensation and benefits at Spectrum with 4.6 out of 5 stars based on 43 anonymously submitted employee reviews. This is 21.7% better than the company average rating for salary and benefits. Find out more about Internet and Phone Technical Support salaries at Spectrum.

Question 3

What are the top reviewed jobs at Spectrum?

Accepted Answer

Customer Service Representative (940), Sales Representative (474), Inbound Sales Representative (393), Account Executive (372), Sales Associate (363), Retention Specialist (355), Field Technician (353), Direct Sales Representative (320), Field Service Technician (275), Sales (244), Outside Sales Representative (219), Customer Service Representative (CSR) (200), Billing Specialist (198), Inside Sales Representative (196), Technician (168)

Question 4

What are the pros of working at Spectrum according to real employee reviews?

Accepted Answer

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3229 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 623 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 324 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 316 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 309 reviews))

Question 5

What are the cons of working at Spectrum according to real employee reviews?

Accepted Answer

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1179 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 382 reviews)); "Trainers and managers don't communicate" ((in 270 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 266 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 260 reviews))

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