Spectrum Internet and Phone Technical Support reviews

2.8

48% would recommend to a friend

(43 total reviews)
avatar

Chris Winfrey

99% approve of CEO

22% positive business outlook

Internet/Phone Technical Support employees have rated Spectrum with 2.8 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Internet/Phone Technical Support professionals have an average working experience there. Spectrum is rated 22% below average by Internet/Phone Technical Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

43 reviews
1.0
Dec 11, 2022

Run

Recommend
CEO approval
Business Outlook

Pros

Benefits were decent. On-site cafeteria was nice.

Cons

If you want a company that'll change what you're expected to do outside of the realm of your job description several times per year, this is the place to go. Otherwise, steer clear.

1.0
Oct 10, 2022
Recommend
CEO approval
Business Outlook

Pros

There was enough parking spaces everyday.

Cons

Leadership is terrible and the compensation did not add up to the abuse I endured from customers.

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Spectrum Response
3y
We appreciate the effort you took to share your experience with us. It really makes a difference when you feel supported by your team and leadership. The experience you describe is not in keeping with our company values and does not comply with our policies for workplace behavior. We have taken your comments to our leadership team, and thank you for helping us better understand how to support our future employees.
4.0
Sep 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Stable job with growth opportunities

Cons

Can be difficult working with customers all day everyday

Viewing 13 - 15 of 43 Reviews

Glassdoor has 20,054 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.