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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,904 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Jun 9, 2020

      Old school cable company with no forward thinking

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation and benefits, strong work life balance.

      Cons

      The politics in the company are almost unbearable. It is a speak when you are spoken to environment that feels like a throwback to the 1950's. Ideas and creative thinking are not encouraged.

      avatar
      Spectrum Response
      6y
      We are committed to developing a positive culture that supports our employees and delivers high quality products and services for our customers. We appreciate your feedback and will share your comments with our leadership team.
      1.0
      Apr 16, 2020

      Charter - Where ineptitude rewards you

      Devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will get an experience. It's not necessarily effective experience that should be taken with you.

      Cons

      1. As a DevOps, Ops, Analyst you are a second class citizen. You will be treated with no respect for your time, or ability. You will take care of, and parent, developers, project managers, software delivery managers, production operations teams. While doing everyone's job for them, you will be devalued by your upper management. They will let your people rot from 20 to 0, you will pick up the slack, you will not get a promotion, you will not get paid more. A VP will tell you, you dont have the chops to do the job responsibilites that you are already doing (They have no clue on what they are talking about). I implore anyone IT/OPS (DevOps, Site Reliability Engineering, etc..) to stay away from this dysfunctional, developer driven, ``Engineering`` department. Do not believe any managers input on your technical ability at Charter/Spectrum.

      avatar
      Spectrum Response
      6y
      Thank you for taking the time to share your thoughts with us. Our goal is to create a work environment that supports teamwork and productivity. We are dismayed that you have experienced something that doesn't align with our goals. We appreciate your comments and will share them with our leadership team.
      1.0
      Mar 17, 2020

      Extremely Sad Response and Lack of Care of Employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and people on some of the teams

      Cons

      Just a number, no care for what the President is saying or the Governors of the States during the Pandemic. Do not care there are people being tested in their facilities and they could have the majority working from home and they are not allowing it. Truly just a number to this company. Lost a lot of respect for the GVP's and above especially the ones making the final decisions on the course of actions being taken or actually NOT taken.

      avatar
      Spectrum Response
      6y
      We appreciate your concerns as we work together during these unprecedented times. As a FEMA Community Lifeline sector, with services are essential to hospitals, emergency first responders, government facilities, the news media and our communities, we help them to stay connected, flatten the curve and protect the country. Delivering these vital communications while supporting employees is our top priority. We recently made a number of changes to our operations that will help employees better manage through this challenge, including an additional 15 days of paid time off to be used for COVID-19 related needs, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office while still providing critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.
      Viewing 127 - 129 of 18,904 Reviews
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      Glassdoor has 19,985 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.