Is Spectrum a good company to work for as a Internet Phone Representative?

Internet Phone Representative professionals working at Spectrum have rated their employer with 2.6 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Internet Phone Representative Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Internet Phone Representative interview questions at Spectrum .

Does Spectrum pay Internet Phone Representative employees well?

Internet Phone Representative professionals rate their compensation and benefits at Spectrum with 4.6 out of 5 stars based on 38 anonymously submitted employee reviews. This is 21.7% better than the company average rating for salary and benefits. Find out more about Internet Phone Representative salaries at Spectrum.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (474) , Inbound Sales Representative (393) , Account Executive (372) , Sales Associate (363) , Retention Specialist (355) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (219) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3295 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 632 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 333 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 323 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 316 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1196 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 376 reviews)); "Trainers and managers don't communicate" ((in 283 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 264 reviews))

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Spectrum

Spectrum Internet Phone Representative reviews

2.6

36% would recommend to a friend

(38 total reviews)

Chris Winfrey

99% approve of CEO

22% positive business outlook

Ratings by category

4.6

Compensation and benefits

3.0

Diversity & inclusion

3.0

Career opportunities

1.9

Culture & values

1.7

Work/Life balance

1.6

Senior management

Internet/Phone Representative employees have rated Spectrum with 2.6 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Internet/Phone Representative professionals have an average working experience there. Spectrum is rated 27% below average by Internet/Phone Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

4.0

Jul 14, 2022

Spectrum is a good company

Internet and phone repair representative

Recommend

CEO approval

Business Outlook

Pros

Easy once trained, they apperciate employees and will work with you if need be.

Cons

scheduled availablity is always middle of day you cant get a good schedule out of training its really hard.

4.0

Jan 5, 2022

Work Atomosphere

Internet/phone technical support

Recommend

CEO approval

Business Outlook

Pros

Ok pay. They offer overtime.

Cons

Schedules are all over the place. Sometimes it's hard to find a seat.

4.0

Aug 24, 2021

Hmm...

Internet/phone technical support

Recommend

CEO approval

Business Outlook

Pros

Benefits are amazing, such a low deductible, free cable, internet & VOIP

Cons

Dealing with customers can be challenging sometimes.

Viewing 13 - 15 of 38 Reviews

Jobs at Spectrum

Customer Service Representative | SB Billing Support

Customer Service Representative | SB Billing Support

Customer Service Representative | SB Technical Support

Customer Service Representative | SB Technical Support

Customer Service Representative | Technical Support

Spectrum reviews FAQs

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Spectrum

Spectrum Internet Phone Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Spectrum is a good company

Work Atomosphere

Hmm...

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