Spectrum Internet & Voice Repair Representative reviews

4.2

80% would recommend to a friend

(44 total reviews)
avatar

Chris Winfrey

85% approve of CEO

83% positive business outlook

Internet Repair/Voice Representative employees have rated Spectrum with 4.2 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Internet Repair/Voice Representative professionals have an excellent working experience there. Spectrum is rated in line with the average (within 1 standard deviation) by Internet Repair/Voice Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

44 reviews
5.0
Oct 3, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good Pay - Great Benefits - Flexable shifts you can bid on - Good Management and HR is very supportive

Cons

Customers interactions can be challenging

4.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great local pay, awesome people. If you did your work the right way, leadership would not bother you. Although I can't speak for most, it was a very peaceful experience for me, especially working remotely. 401K contribution plan and retirement plan is one of the best ones I've seen locally. Generous amount of vacation time available at the beginning of the year and sick time is accumulated. The discipline and skills I gained during my years in this role is priceless and carries on in my career.

Cons

Spectrum is one of those companies with "old-school" mentality. Even though they did offer remote work for some employees (including myself), others who wanted it and deserved it did not get it. Also, if you wanted to grow with the company, you had to go back to the office. That's why I quit. I've always said if you have to be in front of the computer for your whole shift, there is no point of going back to office when meetings and work can be done from the comfort of your own home.

Viewing 13 - 15 of 44 Reviews

Glassdoor has 20,072 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.