Spectrum reviews

3.3

52% would recommend to a friend

(18,878 total reviews)
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Chris Winfrey

54% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Apr 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The people at Charter are great for the most part. They are very focused on taking care of customers.

Cons

Charter seems to have a major restructuring at least one a year which apprears to be more reactive than proactive.

2.0
Feb 24, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits are good. There are a lot of good and smart people working at Charter. You get free or discounted services if you live inside of their footprint.

Cons

Upper and upper middle management seem to either be out of touch with lower level employees or just simply do not care. Employees were often told to "take it or leave it" more or less.

3.0
Feb 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Good Training Like my immediate supervisor Great Staff to work with

Cons

Terrible phone support Keeps customers uncomfortable with edging up prices, higher than what they told customers.

Viewing 18826 - 18828 of 18,878 Reviews

Glassdoor has 19,957 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.