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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,873 total reviews)
      avatar

      Chris Winfrey

      54% approve of CEO

      46% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Jun 20, 2008

      Charter - not as bad as you think

      Network specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are significant. These include free cable TV and Internet service and other services are deeply discounted. A 50% match of the first 5% contributed to the Fidelity managed 401(k) program. And the vacation, sick time, and insurance policies are fair. For the technically inclined, you have a chance to work on the latest gear offered by Cisco, Motorola, etc.

      Cons

      -Dealing with the enmity of neighbors and friends. -Morale within Charter has never been good as many employees worry about the prospect of Charter being sold or losing their job. -There appears to be a great discrepancy between corporate divisions; the further north you go, the better the work quality seems to get. -There is not real training, just on the job training.

      4.0
      Jun 12, 2008

      CHARTER-AN OUTSOURCED U.S. COMPANY

      Customer service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      CHARTER COMM. IS A PRETTY NICE PLACE TO WORK. THE HAVE GREAT BENEFITS AND GREAT COMPENSATION. THEY ALSO SPEND A GREAT AMOUNT OF MONEY ON EMPLOYEE RECOGNITION AND REWARDS FOR MEETING STANDARDS. THEY WERE EVIROMENTALLY FRIENDLY WHEN IT CAME TO RECYCLING AND A PAPERLESS COMPANY. THEY ALSO HAVE SOME GREAT AMMENITIES IN THERE OFFICES (SLEEP ROOM AND A DAY CARE).

      Cons

      SOME OF THE DOWNSIDES AT CHARTER WERE THE LACK OF KNOWLEDGE BY SOME OF THERE UPPER MANAGMENT. ALSO IN 2006 THEY CLOSED 7 OUT OF THE 11 U.S. CALL CENTERS TO OUTSOURCE IN ASIA AND MEXICO. THEY ALSO HAVE SOME BAD FINANCIAL OFFICERS THAT HAVE TAKEN THE COMPANY IN TO A SEVERE DEFICIT.

      1.0
      Jun 11, 2008

      Exactly what you would expect...Don't do it, you will want to switch back.

      It consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large Company, dress code is not too strict. Many people are professional and the environment is very nice and updated in the headquarters. Many people are pleasant. Senior management professionals are very good at what they do.

      Cons

      Politics...way too much of it. Much like what Charter does for its customers, it does for its employees. They promise you the world, and then drop the ball on delivery. There are a tremendous amount of contractors and the place is kind of like a revolving door. It is very difficult to rely on any individuals for support, or as a resource as they may not be there the next week, very frustrating. On top of that, the mid level managers (who do stay) are always stuck on their stake or voice in any project and can't get past their own thoughts and opinions to see other people's point of view. This is not all of the managers, but defintiely quite a few of them.

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      Glassdoor has 19,952 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.