Spectrum Internet and Phone Technical Support reviews

2.8

48% would recommend to a friend

(43 total reviews)
avatar

Chris Winfrey

99% approve of CEO

22% positive business outlook

Internet/Phone Technical Support employees have rated Spectrum with 2.8 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Internet/Phone Technical Support professionals have an average working experience there. Spectrum is rated 22% below average by Internet/Phone Technical Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

43 reviews
4.0
Mar 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Motivated employees can easily land a job here. If you find talking with people to be easy, then you will be highly successful

Cons

Management is poor, and the leadership is disconnected from the hourly workers. There are fundamental flaws in how we service customers and there doesn't seem to be much interest in addressing them

Viewing 19 - 21 of 43 Reviews

Glassdoor has 20,060 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.