Is Spectrum a good company to work for as a Internet Phone Representative?

Internet Phone Representative professionals working at Spectrum have rated their employer with 2.6 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Internet Phone Representative Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Internet Phone Representative interview questions at Spectrum .

Does Spectrum pay Internet Phone Representative employees well?

Internet Phone Representative professionals rate their compensation and benefits at Spectrum with 4.6 out of 5 stars based on 38 anonymously submitted employee reviews. This is 21.7% better than the company average rating for salary and benefits. Find out more about Internet Phone Representative salaries at Spectrum.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (474) , Inbound Sales Representative (393) , Account Executive (372) , Sales Associate (363) , Retention Specialist (355) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (219) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3309 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 619 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 332 reviews)); "Free Cable and internet plus great salary and commissions." ((in 330 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 320 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1180 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 384 reviews)); "Bad managers and don’t care" ((in 281 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 276 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

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Spectrum

Spectrum Internet Phone Representative reviews

2.6

36% would recommend to a friend

(38 total reviews)

Chris Winfrey

99% approve of CEO

22% positive business outlook

Ratings by category

4.6

Compensation and benefits

3.0

Diversity & inclusion

3.0

Career opportunities

1.9

Culture & values

1.7

Work/Life balance

1.6

Senior management

Internet/Phone Representative employees have rated Spectrum with 2.6 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Internet/Phone Representative professionals have an average working experience there. Spectrum is rated 27% below average by Internet/Phone Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

5.0

Dec 9, 2020

Awesome environment

Internet and phone technical support

Recommend

CEO approval

Business Outlook

Pros

Great environment to work in

Cons

None that I can complain of

Spectrum Response

Thank you for sharing your experience at Spectrum!

3.0

Oct 6, 2020

Straight Forward Thinking

Internet/phone repair

Recommend

CEO approval

Business Outlook

Pros

The people who you work with.

Cons

The lack of responsibility from the both company and leadership when attempting to assist customers effectively.

Spectrum Response

Thank you for your review and recognizing your team for creating a positive environment!

5.0

Sep 15, 2020

Great Job

Internet and phone repair representative

Recommend

CEO approval

Business Outlook

Pros

Great environment. Room for Growth

Cons

Schedule changes often based on performance

Spectrum Response

We are pleased that Spectrum left you with a lasting positive impression!

Viewing 25 - 27 of 38 Reviews

Jobs at Spectrum

Customer Service Representative | Technical Support

Community Solutions Customer Service Representative I

Customer Service Representative

Community Solutions Customer Service Representative I

Customer Service Representative | Billing Support

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Spectrum

Spectrum Internet Phone Representative reviews

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Awesome environment

Straight Forward Thinking

Great Job

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