Sport Clips reviews

3.4

63% would recommend to a friend

(2,484 total reviews)
avatar

Edward Logan

68% approve of CEO

55% positive business outlook

Sport Clips has an employee rating of 3.4 out of 5 stars, based on 2,484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sport Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Very modern clean professional , salon. Very nice equipment, chairs, massage chairs, flat screen T.v. Shampoo bowls r new updated kind where stylist stands behind customer, not hunched over the side of them w your breast in their face like old shampoo bowls. Owner HAS to update , refurnish redorcorate salon EVERY 4 years . Great comfortable uniforms ( track suits, polos, gym shoes )

Cons

Too many rules for stylists. Very strict assembly-line style of cutting called 5 pt play. Has about 40 steps to it , per client. Only have 15 minutes Total , for reg. haircut( Varsity) . This is from the second u call clients name , till they fumble to find coupon, ask to go to bathroom,before paying, or talking on their cell, while holding their finger up. 20 minutes allowed for MvP cut ( shampoo, hot towel, cut, chair massage ) again, every second counts. Only get hours if you can cut hair robotically, in 14 min doing MVP !

1.0
Apr 13, 2017

Do not work here!!!

Recommend
CEO approval
Business Outlook

Pros

Men tip a lot better than women.

Cons

Unfortuantely, credit card tips will appear on your check, which means their getting taxed, WAY too many kids (this is not kid snips), the 5 point play (not really the best way to make sales), customers with HORRIBLE attitidues and management who allows irradic behavior from customers, feeling like you're working on an assembly line, hardly any breaks, having to use wahl clippers (possibly the worst brand ever), parents who micromanage the professional (because they apparently went to cosmetology school and know so much), doing an mvp or triple play in 20 mins (seriously, a haircut, shampoo and a back and shoulder massage in 20 mins?? this is why the haircuts turn out pretty horrible). Can't really be expressive with your craft. Oh and the pay is horrible!

1.0
Jan 21, 2018

Worst policies ever

Recommend
CEO approval
Business Outlook

Pros

Fast pace... decent tips (when I get them) not technically difficult. A few good clients. Learning experience. For the most part.

Cons

They pay your credit card tips out on your check it's up to the franchisees they have you on ridiculous time limits they set very high goals that are unattainable your pay the sliding scale in the goals are over 2 week average and it's impossible to keep those goals up for two weeks consistently very stressful there are girls I work with that have been doing hair for 20 years that have excellent experience and good clientele and they can't even meet the minimum goal to make $10 an hour I was told it's so easy you don't even have to worry about making under $10 an hour the goals are just there's no way you're not going to hit them yeah I have not hit them one time they expect you to do haircuts in 15 minutes I was actually told to stop putting a so much detail in my work to do a basic haircut nobody can get mad about as quickly as I could do it I've met every go across the board except for the 15-minute haircut time I've been doing hair for 8 years and I'm there making $9 an hour and I get to take home about 10% of my tips every day because they keep all your credit card tips and pay on your check probably the most difficult stressful job I've ever had in my life I would not recommend anybody work there the owners are not hairdressers they have never had any Salon experience they have no idea what they're doing and when you give away 35000 free haircuts in a small town you cannot make any money because people tip zero on a service they got for free it probably would not be such a terrible job if the owners of the particular one that I work at weren't so worried about haircut times and we're a little more worried about customer satisfaction they also decided that they could write customer satisfaction through an online survey only about 50% of the people take so even though I have a 70% client return rate apparently 50% of my customers are happy when I started there I was working 45 hours a week I was breaking my back 13 hour days because we're short-staffed I gave them everything I could give them and I don't get so much as a thank you I get good job can you hurry up stop stalking your clients don't tell people that we expect gratuity well then you should probably pay your staff better so that we're not starving and we don't need gratuity I didn't go to college pay $ $15,000 for an education to make $9 an hour and not be allowed to let my customers know that we accept gratuity I think it's pretty common knowledge that are supposed to tip your hairdresser I have never one time had to redo I have countless return clients that request me by name wait for me for hours and this is a bad thing according to Sport Clips we should all be uniform and any customers should be able to go to any stylist that and how it works in this industry my boss actually called it assembly line haircuts this is the man that owns the place said maybe an assembly line haircut place isn't for you absolutely it's not but unfortunately these big salons are putting small ones out of business

Viewing 4 - 6 of 2,484 Reviews

Glassdoor has 2,509 Sport Clips reviews submitted anonymously by Sport Clips employees. Read employee reviews and ratings on Glassdoor to decide if Sport Clips is right for you.