Sprout Social reviews

3.6

63% would recommend to a friend

(726 total reviews)
avatar

Ryan Barretto

73% approve of CEO

40% positive business outlook

Sprout Social has an employee rating of 3.6 out of 5 stars, based on 726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sprout Social employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

726 reviews
5.0
Sep 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Great company, great product, great people, and great management. One of only a few official social media management partners of Google, Twitter, and Facebook. Work here if you get the chance!

Cons

The company is growing, so you've gotta speak up if you want to increase your compensation.

5.0
Jul 17, 2014

Great company, great people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sprout is an energetic, passionate and prideful place to work with high expectations and the talent to back it up. The work is challenging, the people are friendly, the politics are minimal and the benefits are great.

Cons

The company has done a good job managing growth but is still coming of age and shifting / adapting. As such, agility and self-direction are valuable assets for an employee and communication can always be improved.

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Sprout Social Response
11y
So glad that you feel the same passion I do - thank you for your feedback. To your point, we need to stay focused on adapting as we grow as a company - rest assured that we're always thinking about that.
3.0
Jul 11, 2014

Sprout Social is a dream job for those that haven't had a good one before.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sprout has a great vibe. A great location in the City. It has some very hard working employees. You get company laptops in just about any position (Macs usually) that you're free to use at home. There is tons of growth, and you are more or less free to push your own opinions into any process. Engineering can be wild-west at times (meaning you have freedom to create). Extremely flat culture with little management intervention. The hiring process is very strict and the code is typically without much baggage (since most of it is so new). There are many exciting new products and avenues for learning (including a fully stocked library of tech books). You are free to setup your 'station' however you like it with just about as much hardware as you want. Most engineers are running MacBookPros with 16GB ram and Core-i7 hardware so there is little to complain about that. Free lunches.

Cons

If you have a family, consider another company. There is no Dental or Vision company pay for family healthcare, leading to hundreds a month for that coverage on top of the hundreds you're already paying for the healthcare. While many employees have families and there is a lot that are expecting, many in charge do not have children yet; so don't expect any family catering (there is no discrimination; but late meetings and non-family events are common). You have 1 option for 401k and there is 0 contribution. Don't expect bonuses, they are rare and pay-raises are extremely unlikely as the company tries to incur grow. Pay on that note is very low compared to competitors in the same space as well as companies with comparable jobs; as much as 15% below market from others on GlassDoor. Leadership really likes to be very secretive. Expect to be annoyed by decisions that will affect you without ever being told a reason for them. It's much easier to get ahead if you hang out with the management teams; because when they like you, you're work matters less (hence favoritism).

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Sprout Social Response
11y
Thanks for the feedback. We are committed to creating a comfortable, transparent and collaborative environment for all our employees so I'm disappointed to hear about some of your experiences. We value and consider all feedback and we'll continue to find ways to improve but I wanted to address a couple of your specific benefit concerns here. First, as Sprout matures we continuously look for ways to enhance employee benefits. We recently rolled out expanded health benefits that include majority employer contributions to family dental and vision in addition to the large contribution to family health. Second, we're considering financial planning benefits and hope to have retirement contribution at some point in the future, among other improvements we'd like to make. Thank you for your ongoing contribution and feedback.
Viewing 709 - 711 of 726 Reviews

Glassdoor has 743 Sprout Social reviews submitted anonymously by Sprout Social employees. Read employee reviews and ratings on Glassdoor to decide if Sprout Social is right for you.