Sprout Social reviews

3.6

63% would recommend to a friend

(726 total reviews)
avatar

Ryan Barretto

73% approve of CEO

40% positive business outlook

Sprout Social has an employee rating of 3.6 out of 5 stars, based on 726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sprout Social employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

726 reviews
5.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

A startup culture with a mature foundation. Things tend to run like a well-oiled machine, but there's still enough change and growth to keep it exciting. Free snacks and lunch, fun games, company outings/parties are genuinely fun. It's a great blend between the wild startup and organized corporation. Everyone is friendly and helpful (I can't recall a single negative interaction with anyone), and we are all treated as equal parts of a very large family by our peers and upper management. The familial aspect is really great. I've never been a part of such a close-knit team who like each other so much. Our customers love us and we have a stellar product. It makes it delightful to speak to most new customers. The work is challenging, but not overbearing. It's awesome to be a part of such a rapidly growing company that is building something people love to use. Work-life balance is hugely respected, and vacation/time-off policy is very flexible as long as you're performing. Opinions are respected. Questions are encouraged. Upper management is transparent and makes changes quickly if something isn't working out.

Cons

Things can be a little slow to start when first joining the team, and there tends to be a lot of sitting around until things ramp up. Once you're up to speed, though, you stay busy. The work in sales isn't always exciting (writing emails all day), and some variation would be nice to make sure we don't fall into lulls. Communication between teams could improve to make sure everyone's always on the same page. Very important for the Sales team to stay consistent in their message. A clearer path for growth would be welcome.

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Sprout Social Response
11y
Hearing you say "familial" just made my day; glad to hear that you feel like we're a family (I do too). Thanks for your feedback on keeping the sales workload a little more interesting - we'll think through ways to make that happen.
4.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Sprout is one of the least stressful places I've ever worked in my life. The company leadership is comprised of enough technical people that the engineering team is never put in any unrealistic positions for deadlines or features. The product experience is a first and foremost concern. People are encouraged to bring new technologies to the table if they facilitate building a faster and more stable product. Free lunch from a choice of restaurants every day. Free breakfast (cereal, bagels, muffins). Happy hours in the office every month. Team movie night in the media room.

Cons

There is still some technical debt left over from early stages of the product that could be frustrating for new comers. There is no 401k matching.

5.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Ideas and suggestions are encouraged and heard. Senior management cares about employee well-being and work-life balance. There is a strong sense of company pride, which makes coming to work every day enjoyable.

Cons

Career trajectory within the company is not clear. I expect this will change as the company continues to grow.

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Sprout Social Response
11y
Every member of our team was hired because they bring something unique and awesome to Sprout. Regardless of start date, we want everyone to feel like an important and valued part of Team Sprout. We're working on ways to make sure that happens as we grow.
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Glassdoor has 743 Sprout Social reviews submitted anonymously by Sprout Social employees. Read employee reviews and ratings on Glassdoor to decide if Sprout Social is right for you.