Staples reviews

3.2

41% would recommend to a friend

(14,662 total reviews)
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Michael Motz

37% approve of CEO

26% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Feb 12, 2009
Recommend
CEO approval
Business Outlook

Pros

It's an enjoyable work atmosphere. Good people, lots of fun at times. It's different on a day to day basis. I work in Furniture and it changes daily. Customers are pretty good. We have a lot of business customers who are regulars, and we have relatively few stupid people come through. Management is doing a pretty good job. It's challenging and physically demanding, and I like that. Working in the back putting away furniture or pulling stuff for deliveries is good times. Most of the associates seem to know what's going on, and what they need to do. I have few complaints.

Cons

How much we get paid is abysmal. I work like a horse and am only making 9 dollars, though there's employees who do nothing who have been there for a long time who get 10. The raises are tiny, and based only on length of employment then effort put in. Management doesn't always seem to understand that we live off this job, and has no problem cutting hours when sales are down. They then blame the associates for the lack of sales and add ons. There's also very little praise when a good job is done, but lots of chastising when a bad one is.

2.0
Feb 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, get to play with new tech products, meet new people both other employees and customers. Overall an easy going work environment.

Cons

Low pay, employees with enough knowledge to be full blown computer techs at other companies are paid the same as regular associates and expected to sell sell sell with no rewards or compensation. Even in this poor economy higher ups don't seem to understand that customers can't afford to be shelling out extra money for things like extended warranties. Instead of giving employees full time positions management seems to like hiring more people then schedule them 10-15 hrs a week. Management also seems to play the favorites card a lot which keeps the same employees excelling while the others are left digging around in the trenches. Several lead positions have people working in them where the sales associate below them would be a better fit.

4.0
Jan 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Its very stable, they are not going out of business anytime soon. Its always nice to have a customer come up to you and ask for you by name. Its also like being part of a family. Good benifits

Cons

Some of the policies that staples has are not enforced to how they should be, which makes it hard as an employee to do your job. Customers are one of the biggest downsides always complaining thinking its your fault for something not being the way they expect it to be. There is also no associate discount its just a few days a year where you get 10% now on anything except computers, stamps.

Viewing 14599 - 14601 of 14,662 Reviews

Glassdoor has 15,191 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.