Staples reviews

3.2

41% would recommend to a friend

(14,659 total reviews)
avatar

Michael Motz

37% approve of CEO

26% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Jan 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. The people here seem interested in doing a great job and there is alot of teamwork going on. If you are lucky enough to be placed with a good team, then stay there, it was an enjoyable experience.

Cons

On occasion, the workloads get a little heavy, but the people make it worth the struggle. You either win as a team or loose as a team.

3.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

It was a good part time job to have while in school. Everyone was extremely flexible with my schedule which included days that I had to have off and emergencies that came up at the last minute. My work was relatively simple and I also got to cross train in other areas which in my opinion gives you the opportunity to advance quickly. With knowledge on how everything works you receive more responsibility. The training was pretty through as well as learning about the company culture. It was also a bonus not to have to pay for a uniform.

Cons

The pay is horrendous. There is no way you could actually survive on Staples hourly pay even working full time with out another job....which most of the other associates had other jobs as well. The benefits weren't that great as well. Even though they offered health care to part timers, it wasn't the best care out there so you could save your money. There is no company discount. So matter what you really never are compensated for purchasing your own brand. The rewards program for employees starts 90 days after date of hire which means the small discount your allowed to have once every couple of months.....you don't even start earning until after your 90th day.

4.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Staples has great people who are always looking to joke around and make the best out of the day. Managers are very understanding with personal issues, and work well with your schedule. Sometimes someone will bring in coffee or pizza or something for the staff, which is definitely appreciated. They have a decent discount for employees, as well as a computer buying program and benefits available after 3 months. There is room to grow within the company, and many staff move on to management (perhaps why they are more understanding). There is quite a bit of learning available for staff, with computer modules that can be completed at home for extra money, or at work if you are able.

Cons

Some customers are very rude, and probably the worst thing about working at Staples. This is probably the case at any store, however. Staples does not the greatest pay, although it is better than some other places. They say you get a raise every 3 months, but you have to push for these, and it is a very small amount. On slow days, it is tough to keep yourself busy sometimes and boredom ensues. Other days you are run off your feet. There is sometimes confusion between staff and management about what needs to be done, or when breaks are.

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