Is Staples a good company to work for?

Staples has an overall rating of 3.2 out of 5, based on over 15,182 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 42% of employees would recommend working at Staples to a friend and 27% have a positive outlook for the business. The best reviews about Staples have been left by employees working as Intern , Business Development Executive and Administrative Assistant .

Does Staples pay their employees well?

According to anonymously submitted Glassdoor reviews, Staples employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Staples. This rating has been stable over the past 12 months.

How satisfied are employees working at Staples?

42% of Staples employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Staples 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Staples?

Sales Associate (1565) , Copy and Print Associate (452) , General Manager (298) , Sales Manager (296) , Cashier (285) , Sales Associate/Cashier (271) , Print and Marketing Associate (267) , EasyTech Associate (256) , Retail Sales Associate (214) , Copy Center Associate (159) , B2B Sales Consultant (154) , Easy Tech Sales Associate (150) , Account Manager (146) , Tech Associate (146) , Customer Service Representative (131)

What are the pros of working at Staples according to real employee reviews?

"Great people and as long as you like talking to people it can be a very fun job." ((in 821 reviews)); "Benefits were good and started after 30 days (FT only)" ((in 555 reviews)); "I can't think of one pros working here besides having great coworkers at my location." ((in 548 reviews)); "This job had flexible hours and was very easy to learn and was my first job before college." ((in 521 reviews)); "Super easy and flexible scheduling" ((in 254 reviews))

What are the cons of working at Staples according to real employee reviews?

"Low pay and sometimes asked to do things that are not part of the job description." ((in 1222 reviews)); "Management is poor and inexperienced" ((in 927 reviews)); "Poor upper management seemed to be grasping at straws" ((in 252 reviews)); "No training is given and you basically learn on the job." ((in 201 reviews)); "Low salary and shift work" ((in 132 reviews))

What are employees saying about Staples layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Staples layoffs and their outlook for job security at Staples in 2026.

What are the top reviewed Staples locations?

Framingham , New York , Boston , Los Angeles , Chicago , Orlando , Brooklyn , Philadelphia , Maitland , Atlanta , Dallas , Denver , Houston , Columbus , Phoenix , Charlotte , San Diego , Aurora , Columbia , Cincinnati , Seattle , Tampa , Bronx , Rochester , Richmond , San Francisco , Broomfield , Pittsburgh , Raleigh , Indianapolis

Staples reviews

3.2

42% would recommend to a friend

(14,653 total reviews)

Michael Motz

38% approve of CEO

27% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Staples has an employee rating of 3.2 out of 5 stars, based on 14,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

2.0

Nov 21, 2008

Look elsewhere for management positions rather than the northeast

General manager

Recommend

CEO approval

Business Outlook

Pros

good pay and good benefits. mild retail environment with the exception of back to school.

Cons

There is no recognition for a job well done. No feedback from my district manager on ways to improve personal growth. The regional vice president believes in intimidation as opposed to inspiring and motivating. This trickles down to the district management team and ultimately inot the stores. There has been about a fifty percent turnover at the general manager level over the last 3 years since she joined the company. The hours are long, 10 hour days.

3.0

Nov 19, 2008

Not to shabby

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Solid track record and competent executive leadership. Decent job security depending on position within the company. Company has great operational procedures that protect assets and retain profits (if executed). Communication from home office is usually very detailed and competent (despite always sugar coating the real reason something is being done or changed). Home office responds quickly to issues raised through stores. Most isolated issues at a store level are resolved twenty four to fourty eight hours later. There are many talented and respectable people working for the company. Compensation seems to be inline with the market, but alway could be better!

Cons

the numberone thing i hate is the busy work that managers are given to do each day/week. there are reports that have to be submitted constantly, but these are reports that are redundant and useless because our IT systems automatically compile the data. needless to say, when one of these reports is missing, or late its a big pointless issue. regional mgmnt loves to punish the masses for the shortcomings of a few locations. ancilliary policies constanty come and go based on knee jerk reactions of what is seen at a few stores. regional managment also need to stay consistent and foucused. each week there is a new mission critical metric that we will live and die by, then the next week its something else

4.0

Nov 18, 2008

The Good & bad

Accountant ii

Recommend

CEO approval

Business Outlook

Pros

Staples is a great place to work. It culture strikes a good a balance between work & life. There are very good chances for growth within the company & movement across different departments is strongly encouraged. Staples also puts a lot of emphasis on looking after our surroundings, it regularly goes out of it's way to help the communities around it's offices & stores. the best part of the company is that it's very innovative & encourages it's employees to do the same.

Cons

The compensation is very low and the tuition reimbursement plan has to one of the worst I have come across for such large company.

Viewing 14611 - 14613 of 14,653 Reviews

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