Staples reviews

3.2

42% would recommend to a friend

(14,653 total reviews)
avatar

Michael Motz

38% approve of CEO

27% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Nov 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Some good reasons for working at STAPLES (Business Depot) are that you can learn many skills for the future. Many people that end up getting hired for one position end up being able to work/cover several sections/depts. after about a year of work. The management at STAPLES is a good team to work with, being neither too strict or lax on managing workers. There is many values to be learned including the way employees are to serve customers, notably the motto EASY, which means Evaluate, Asses, Satisfy, and Yes. Finally STAPLES offers a great benefits package including Health, RRSP, and Employee Stock Purchase plan

Cons

Overall compensation is not as great as with other employers, including compensation for employees who show very effective progress. It is up to the District Manager to decide whether an employee shall get a review every 6 months, and very, very rarely are employees - even ones who show exceptional performance according to STAPLES standard - rewarded with a raise of more than 20 cents per 6 months

2.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

You don't have to think about the job when you leave.

Cons

Too much responsibility for the level of training you are given, especially when fixing customers computers. If you enjoy doing the same thing day in and day out, then you make like it.

4.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

At my store, the flexible scheduling is easily the best reason to work. Good people, good store level management make it a place to stay at for the extreme part time. The job as a computer sales associate is easy beyond belief, most of the time spent wandering the aisles trying to help the customer. It's a great job to work on customer service skills and at the store I'm at customer service is truly a high aim.

Cons

The pay is relatively low and the rewards are not as good as i'd wish.

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Glassdoor has 15,182 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.