Is Staples a good company to work for?

Staples has an overall rating of 3.2 out of 5, based on over 15,182 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 42% of employees would recommend working at Staples to a friend and 27% have a positive outlook for the business. The best reviews about Staples have been left by employees working as Intern , Business Development Executive and Administrative Assistant .

Does Staples pay their employees well?

According to anonymously submitted Glassdoor reviews, Staples employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Staples. This rating has been stable over the past 12 months.

How satisfied are employees working at Staples?

42% of Staples employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Staples 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Staples?

Sales Associate (1565) , Copy and Print Associate (452) , General Manager (298) , Sales Manager (296) , Cashier (285) , Sales Associate/Cashier (271) , Print and Marketing Associate (267) , EasyTech Associate (256) , Retail Sales Associate (214) , Copy Center Associate (159) , B2B Sales Consultant (154) , Easy Tech Sales Associate (150) , Account Manager (146) , Tech Associate (146) , Customer Service Representative (131)

What are the pros of working at Staples according to real employee reviews?

"Great people and as long as you like talking to people it can be a very fun job." ((in 824 reviews)); "I can't think of one pros working here besides having great coworkers at my location." ((in 562 reviews)); "Benefits were good and started after 30 days (FT only)" ((in 548 reviews)); "This job had flexible hours and was very easy to learn and was my first job before college." ((in 521 reviews)); "Super easy and flexible scheduling" ((in 253 reviews))

What are the cons of working at Staples according to real employee reviews?

"Low pay and sometimes asked to do things that are not part of the job description." ((in 1223 reviews)); "Management is poor and inexperienced" ((in 923 reviews)); "Poor upper management seemed to be grasping at straws" ((in 246 reviews)); "No training is given and you basically learn on the job." ((in 200 reviews)); "Low salary and shift work" ((in 130 reviews))

What are employees saying about Staples layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Staples layoffs and their outlook for job security at Staples in 2026.

What are the top reviewed Staples locations?

Framingham , New York , Boston , Los Angeles , Chicago , Orlando , Brooklyn , Philadelphia , Maitland , Atlanta , Dallas , Denver , Houston , Columbus , Phoenix , Charlotte , San Diego , Aurora , Columbia , Cincinnati , Seattle , Tampa , Bronx , Rochester , Richmond , San Francisco , Broomfield , Pittsburgh , Raleigh , Indianapolis

Staples reviews

3.2

42% would recommend to a friend

(14,653 total reviews)

Michael Motz

38% approve of CEO

27% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Staples has an employee rating of 3.2 out of 5 stars, based on 14,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

1.0

Oct 23, 2008

STAY AWAY>>>>>NOT WORTH WALKING IN THE DOOR

Sales manager

Recommend

CEO approval

Business Outlook

Pros

The employees are very nice....when staples gives them hours to work. There is a level of three managers and most of the time I was running a cash register because they would not give the hourly associates the hours so they expected the managers to do the manager job as well as the associate job

Cons

they expect managers to work 60 or more hours a week...they give them no employees to do the job that is expected and the work life balance is not there. IF you want to work your entire week with out a day off..get yelled at because the job is not done right due to lack of employee hours....and lack of training then this job is for you.

3.0

Oct 20, 2008

Staples excellent job security, weak wages.

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

The best reasons for working at staples are benefits, job security, and schedules. At staples they offer great benefits for a retail company with health, dental, vision, life, and auto insurance. Job security at staples is very good as it is one of the most stable companies to work for.

Cons

The downsides at staples are favoritism, and lack of good wages. Although staples may have the best benefits, their salaries are very low at all levels from associate to general manager. Another reason is lack of advancement, Staples would rather hire outside experience and train them then hire home grown associates and pay them well.

1.0

Oct 15, 2008

Staples is a terrible place

Cashier

Recommend

CEO approval

Business Outlook

Pros

It is easy to get away with things at Staples. The managers are so incompetent that don't even know where you are half the time. If you are an associate in the office supply department get a ladder and climb on top of the shelves and hide from customers and supervisors. Also you can sneak off in the midle of your shifts and take lots of breaks. You will need to do this because selling sheet protectors to some 75 year old that doesn't have a clue in what they want will drive you nuts.

Cons

Long grueling hours listening to customers complain. Managers that don't care about their store and don't have an idea on how to run a store.

Viewing 14623 - 14625 of 14,653 Reviews

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Staples

Staples reviews

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STAY AWAY>>>>>NOT WORTH WALKING IN THE DOOR

Staples excellent job security, weak wages.

Staples is a terrible place

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