Starbucks reviews

3.5

57% would recommend to a friend

(85,683 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Jul 29, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Benefits really are amazing. Random baristas aren't just saying that to you while you wait for them to top your mocha...it's true. 2. I love people, and boy do people visit Starbucks. I see between 250-400 people a day during a full shift. That's a ton of people to talk to - and I am loud and love to talk! 3. You really can drink all the drinks your body can handle, gratis. Every single day. No questions asked, no restrictions, totally, insanely free. 4. If you don't have a lot of education, you can still absolutely manage a store or rise into another position with time.

Cons

1. As so many people have already said, the store managers typically have no idea what they are doing. That really sucks for their employees. 2. It is so hard to get time off....or even leave work on time. I earn $13 an hour - that is not enough to keep me at work from 5am to, I dunno, say 2, 2:44, I dunno, whenever you finish the dishes. 3:12. No. And try asking off for time with family at Thanksgiving or Christmas - not going to happen. 3. You end up working with a host of interchangeable, immature, sluggish, careless and very temporary coworkers. Which is super hard on those of us who really want our company to do well.

3.0
Jul 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent wages, kind manager, free drinks during work, up-beat atmosphere. Learned to be independent and a team player, acquired customer service skills.

Cons

Employees are gossipy and drama is easily created within stores. Many times employees begin to date one another due to close proximity.

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Glassdoor has 91,417 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.