Starbucks reviews

3.5

57% would recommend to a friend

(85,663 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
May 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, lots of room for growth, great partners/ coworker relationships, great pay for the field, amazing benefits, free coffee and lots of experienced gained.

Cons

Longs shifts, grumpy people at times, working standing up for six to nine hours, gets very hot very quickly, working weekends and holidays is expected.

4.0
May 25, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing. They have a genuine dedication to work/life balance and strong core values. The hours are/can be great and some of the coolest people work at the bux.

Cons

There are absolutely opportunites for advancement. Becoming a shift is easy- but from there the path REALLY narrows and it can take YEARS to move up. Additionally the company does a lot of outside hiring rather than promoting from within.

3.0
May 25, 2011
Recommend
CEO approval
Business Outlook

Pros

The pro and con of working here are the same: providing a great product in a great environment at first seemed fulfilling, but like most horror movies, it went south quickly. I began to realize that we were feeding the addiction to caffeine and I more or less felt like a drug dealer. I guess you can say morality got the best of me.

Cons

Coffee should be classified as a narcotic. It's just as addictive and behavior modulating. Never in a million years would I have thought people (customers) could be as rude and obnoxious over coffee as when I worked there. And to condone it as well as continuing to serve them was beyond ridiculous. It's not that serious.

Viewing 84730 - 84732 of 85,663 Reviews

Glassdoor has 91,396 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.