struggling to adapt in a changing industry, declining revenue/market share, products lacking innovation, disorganized product launches, high turnover, unrealistic goals and expectations, long sales cycle (1 year), only paid if you grow your territory overall for the entire year, draw on commission where you may owe money back to the company out of future earnings, have to sign a non-compete, no career advancement for most, many evenings and weekends worked, does not value work/life balance, some reps cover 2 territories with no additional compensation, ongoing lawsuits and other company turmoil, profits before people, double standards in which rules are unfairly applied in different ways to different people/teams/groups, micromanaging, poor interdepartmental communication, busywork taking away from selling time
Starkey has a reputation for burning through their sales representatives with excessive workload and low pay. The turnover is very high. The goals are also so high this year that most of the salesforce is not making them and therefore not making money. Therefore the mood in the office is negative/depressing but the some people are better than others about hiding it. The compenation plan with the draw on commission does not motivate the salespeople to perform. Employees dislike having to pay back money they have already been given. Managers have been downgraded from offices to cubicles alongside inside sales staff, so you cannot even have private conversations. Diversity of thought is not encouraged in the Starkey culture. They tend to want "yes people" who do not challenge their ways or ideas. There are "wolves in sheep clothing" within leadership, as they do not acknowledge their own shortcomings and would rather scapegoat the employees all the while they tell you they are the good guys.
