State Farm Customer Service Representative CSR reviews

2.7

43% would recommend to a friend

(89 total reviews)
avatar

Jon Farney

34% approve of CEO

48% positive business outlook

Customer Service Representative (CSR) employees have rated State Farm with 2.7 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. State Farm is rated 25% below average by Customer Service Representative (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

89 reviews
1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent training and customer interactions

Cons

Not a stable place to put roots down

Viewing 10 - 12 of 89 Reviews

Glassdoor has 21,222 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.