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      State Farm

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      State Farm Customer Service Representative CSR reviews

      2.7

      43% would recommend to a friend

      (89 total reviews)
      avatar

      Jon Farney

      34% approve of CEO

      48% positive business outlook

      Ratings by category

      2.8

      Diversity & inclusion

      2.7

      Culture & values

      2.7

      Career opportunities

      2.6

      Compensation and benefits

      2.5

      Work/Life balance

      2.3

      Senior management

      Customer Service Representative (CSR) employees have rated State Farm with 2.7 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. State Farm is rated 25% below average by Customer Service Representative (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      89 reviews
      3.0
      Aug 12, 2020

      I understood insurance, but it was so boring.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      And after my boss threatened to fire me I decided to just quit. However, it’s a great way to make $ if you work hard and learn what you need to. I was able to experience this strange wealth. Bittersweet. Especially when I witnessed my boss deal with a life insurance claim. He was so cold and awkward. Oh, but his main goal was to sell as much love insurance as possible, which I understand. $$. I understand the benefit, but we can’t forget these people paid our bills.

      Cons

      None. Great company. Very healthy competitive environment. I learned, so much much. if you ever get the chance. Give insurance a try

      Viewing 88 - 89 of 89 Reviews
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      State Farm reviewsState Farm Customer Service Representative (CSR) reviews

      Glassdoor has 21,225 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.