State Farm reviews

3.4

53% would recommend to a friend

(19,785 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
3.0
May 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Has been a good job and provided well for my family. Until recently has had a pension plan in place along with good health benefits.

Cons

Many jobs have been relocated to other states and employees are not feeling as secure in their jobs as they once were. What used to be a place you could plan to retire from no longer feels like the same company.

2.0
Dec 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nice people to work with, management is hit and miss (I had great managers my entire time with this company but other coworkers had some horrible managers). Clean work environment, nice break rooms and cafeterias, secure work place.

Cons

Worked for state farm just over 5 years. They love to make you start at the bottom (in a call center) even if you have more experience or credentials in another area). Got a promotion every year with top ratings from my managers and still topped out at $37,000 after working here 5+ years. They are very stingy with raises and if you get a great review you only get a few thousand ($2k-$3k) in your overall raise for the next year which doesn't equate to a lot in your pay check. Yes, you get a cash bonus in addition but it gets taxed at a 40% rate (it's not very much). Top executives raise their pay and lower everyone else's pay as much as possible. Company is going thru a transition where it's all about numbers and productivity and they don't care about the employees anymore. The new sentiment is "you're replaceable". You work unconventional schedules (your off days may not be consecutive or you may have to work at least one day on the weekend or the entire weekend). The company used to be more family friendly until recently. Company makes it very difficult to get a promotion, incumbency periods went from 12 months to at least 18+ months. To get a promotion you better be a great "brown noser" or have a lot of friends or family at the top to help you rise in the company. If you're not a "yes man" then this company is not a good fit for you....anyone against the grain won't go very far. A lot of people don't have company loyalty anymore and are just there to collect a pay check. Pay is very low...pay is way below the national average compared to similar companies. Overtime is promised to employees and then cut off while more and more independent adjusters are hired to do the work instead. There are many people who have left this company to work elsewhere, I have yet to see anyone come back. The only thing I've heard from the people who have left is "best decision I ever made".

1.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits Tuition reimbursement Location is nice, lots of restaurants nearby

Cons

-Horribly overworked. At the time I left I had about 320 claims assigned to me, way more than what is reasonable for a single person to work -On top of having to work and answer calls for your own claims, you are also expected to make yourself available to answer phone calls for your peers’ claims the entire day. -Absolutely no work life balance. When you are working, it feels like there is no time to catch your breath because you are working nonstop. And when you are off work you are still thinking and worrying about your claims. There is no escape. -Taking time off is discouraging because you come back to all the work that’s piled up while you were gone -Unable to apply for any other positions due to the hold they placed on my department. You are essentially held hostage in your position -Underpaid for the amount of work assigned to you

Viewing 121 - 123 of 19,785 Reviews

Glassdoor has 21,178 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.