State Farm reviews

3.4

53% would recommend to a friend

(19,787 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Jan 9, 2017

Claims Specialist

Recommend
CEO approval
Business Outlook

Pros

Great benefits package with 401K, Medical, etc.

Cons

Hard work is rewarded with more work and overtime. You are always micromanaged from your telephone calls to the amount of time you leave your desk, even to get water. The company used to have flexible hours, cared for its employees and offered career opportunities. Now, unfortunately, they don't even allow you to take time for the doctor unless its out of your personal time.

3.0
Dec 30, 2016
Recommend
CEO approval
Business Outlook

Pros

There is a lot of opportunity within State Farm, countrywide. A lot of benefits, and company bonuses. If you apply yourself, you can get into a lot of different things. The work is always there.

Cons

The Good Neighbor mission statement is a thing of the past. While they are trying to keep up with the industry, they have gone from a quality focused state to a numbers/tasks driven environment. It's quite unfortunate because since numbers are pushed, quality is ABSOLUTELY not the focus.

2.0
Dec 25, 2016

Auto Express Claim Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is ok. Good benefits and nationwide discounts

Cons

You can not ever take off. With a company of over 8,000 employees you wouldn't think it'd be an issue but there are never any off days available. Don't get sick. They have a point system that ignores sickness and doctors notes. The shifts are terrible and they don't make exceptions to schedules no matter what the situation.

Viewing 172 - 174 of 19,787 Reviews

Glassdoor has 21,180 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.