State Farm reviews

3.4

52% would recommend to a friend

(19,816 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Nov 1, 2012

Don't do it

Recommend
CEO approval
Business Outlook

Pros

- air conditioned building - they let you park near the building if your on late shift (management informed us this is a perk that not everyone gets to have) - great kool aid and robes

Cons

- micromanagement - if your in a department that is short staffed and their is a promotion available they will not look at you and go with an outside hire - lots of lip service

3.0
Nov 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great brand recognition. Solid claims service. Very willing to pay claims and pay them quickly. Lots of long-time customers who are emotionally attached to their policies and not shopping every renewal.

Cons

Agents are considered "independent contractors" with no benefits but are treated like "employees." The days of working hard for 10 to 15 years building a book of business then relaxing and enjoying the fruits of your labor are gone. You are forced to sell a certain amount of life products each year to get perks like free internet leads and such. However, the rates on our life products are "extremely" uncompetitive. The only way I'm getting a life policy issued is if my client isn't shopping. When cliets are changing cars or buying a new car we don't have the ability to accurately tell them what their premium will be. When we call the support office to get help they aren't able to help because they aren't licensed agents. Therefore the company won't let them "quote." As agents we have no control, no sayso, no power, no influence. And don't bother calling an underwriter for an "exception" or for a little "grace" for ANYONE because it wont' happen. The "system" makes all the decisions.

2.0
Oct 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits Allows great opportunity to build corporate environment competencies Coworkers are willing to help and open to feedback Great training for individuals with no insurance experience

Cons

Micro-managed environment High levels of stress dealing with customers expectations Call center with extremely high incoming call volume In order to advance, you must go above and beyond

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Glassdoor has 21,211 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.