State Farm reviews

Everything has a quota. Every phone call answered and transferred, call length, every report you complete, every application you touch, anything that can be measured is measured (duration, accuracy, and yes, including how long you are away from your desk even if you are just using the bathroom). Be ready to justify everything and anything you do on a daily basis.

My cons wouldn't be toward the company as a whole, but toward certain departments, more so the way that they are run. There are tons of changes going on and there seems to be very little regard for the problems that these changes cause the employees. You've got employees committing suicide in the Southern region as an alarming rate and the company seems to want to sweep it under the rug instead of investing the time to find out what's going on and getting people the help needed. The company is very strong finically, but it's because they are very conservative and behind the times. They don't pioneer anything, but they franticly try to follow suit of others when they start to lose market share. This puts stress on upper management who then expect impossible things out of their workers and hold them to unreasonable standards. You work years to earn vacation and have to fight with management at times to be able to take it. They give you a mountain of Paid Sick Days, but if you take more than 5 in a years time, they want to have a "conversation" or write you up (depends on your management). The salaries are very low compared to the industry standard, and the company recognizes this but seems to be ok with it. Growth opportunities are very few when you get past the Professional/Technical level unless you're willing to relocate to Bloomington. The corporate cultue seems to still be very much a "good ole boy" type of culture meaning it's more about who knows you than what you know or what you can do or have done. Very political