Does Step-By-Step pay their employees well?

According to anonymously submitted Glassdoor reviews, Step-By-Step employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Step-By-Step. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Step-By-Step?

62% of Step-By-Step employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step-By-Step 3.0 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Step-By-Step?

Direct Support Staff (6) , Direct Support Professional (DSP) (5) , Direct Support Staff Supervisor (3) , Program Manager (3) , Community Support Specialist (2) , Direct Care Staff (2) , Teacher (2) , Tss (2)

What are the pros of working at Step-By-Step according to real employee reviews?

"My immediate supervisor and the recruiter were always professional and helpful my entire duration of employment (and beyond)" ((in 3 reviews)); "Great place to work and honest people." ((in 3 reviews)); "Helpful management, great work environment" ((in 3 reviews))

What are the cons of working at Step-By-Step according to real employee reviews?

"Low pay" ((in 8 reviews)); "Upper management was continuously inconsistent in policy implementation (would have different rules for different people), hold managers accountable (to the same standards as the direct care staff)." ((in 6 reviews)); "Disorganization in management" ((in 5 reviews)); "Not full time hours available" ((in 3 reviews))

What are the top reviewed Step-By-Step locations?

Wilkes-Barre , Pittsburgh , Allentown , Bethlehem , Lehigh Valley , King of Prussia , Philadelphia , Scranton , Wilkes Barre , Bronx , New York , Aberdeen , El Segundo , West Sacramento , Northampton , Pocono Lake , Carbondale , Hazleton , Moscow , Brooklyn Park , Pleasant Hills , Lattimer Mnes , Montrose Hill , Lattimer , White Hall

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Step-By-Step

Step-By-Step reviews

3.3

62% would recommend to a friend

(81 total reviews)

James Bobeck

67% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.0

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

Step-By-Step has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step-By-Step employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

1.0

Nov 1, 2015

Corrupt & wasteful non-profit org

Community support specialist

Recommend

CEO approval

Business Outlook

Pros

There is satisfaction in helping the clients. The company pays mileage when commuting to the main office for meetings and training events.

Cons

Just about everything else. No incentives, raises, etc. Management abuses power & is verbally abusive to the consumers. You report it & it gets swept under the rug. I don't know how the leaders of this organization sleep at night.

1.0

Jun 15, 2023

Do not apply

Psych rehab worker

Recommend

CEO approval

Business Outlook

Pros

If you like sitting around doing nothing or not helping anyone succeed then this is a great place to work

Cons

Supervisors and upper management have no clue what is happening at sites. Sites are filthy. Schedules are never done and you will not have a consistent schedule. Oncall burns you out. Clients run the sites and can do whatever they want. Co workers all talk crap about each other and people are always late or call off with no consequences

4.0

Apr 25, 2022

Decent place to work.

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule when needed Clients are always wonderful Houses are well kept and ran usually well Pay is good and free vision and dental.

Cons

Long hours on weekends. Working til midnight and coming back at 6am,7am,8am. Sometimes the company does not have a replacement if one person can not cover shift, should have a system of people who they can call/have a way of employees picking up shifts from other homes, to cover shifts.

Viewing 7 - 9 of 81 Reviews

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Jobs at Step-By-Step

Enhanced Direct Support Professional

Direct Support Professional

Direct Support Professional

Direct Support Professional

Service Director: Children's Program