Step-By-Step reviews

3.3

62% would recommend to a friend

(81 total reviews)

James Bobeck

67% approve of CEO

56% positive business outlook

Step-By-Step has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step-By-Step employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

81 reviews
3.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved working with the consumers and learned a lot in the 7 years I worked there. My supervisor and ASD were great at the Tunkhannock site and my co workers were terrific.

Cons

After 7.5 years, I only made .74 more than a new hire. The pay rate is very unfair. People with a bachelor degree in any field get a .50 bump up but my Associates degree in Human Services got no bump in pay. I was told it was a minimum requirement but that was not true because most of my co workers had no degree at all.

2.0
Mar 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Teach children new things, weekends off

Cons

Low pay, No benefits, limited advancement

3.0
Jun 16, 2026

Dear Management… Staff notice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

Cons

- Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

Viewing 19 - 21 of 81 Reviews

Glassdoor has 86 Step-By-Step reviews submitted anonymously by Step-By-Step employees. Read employee reviews and ratings on Glassdoor to decide if Step-By-Step is right for you.