Does Step Up pay their employees well?

According to anonymously submitted Glassdoor reviews, Step Up employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Step Up. This rating has been stable over the past 12 months.

How satisfied are employees working at Step Up?

59% of Step Up employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step Up 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Step Up?

Service Coordinator (15) , Service Coordinator II (10) , Case Manager (3) , Service Coordinator I (2) , Therapist (2)

What are the pros of working at Step Up according to real employee reviews?

"Good place to gain experience, pay was decent for my experience at the time." ((in 5 reviews)); "Supportive staff that help each other." ((in 5 reviews)); "The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference." ((in 5 reviews)); "The coworkers are amazing!" ((in 3 reviews)); "Good health insurance" ((in 3 reviews))

What are the cons of working at Step Up according to real employee reviews?

"Upper management are more interested in money than their workers and clients." ((in 6 reviews)); "No training, lack of policies and procedures, very severe clients and no guidance to manage, you work where your clients live so you become a first responder to everything" ((in 4 reviews))

What are the top reviewed Step Up locations?

Santa Monica , Los Angeles , San Bernardino , Hollywood , Long Beach , West Hollywood , Salinas , Decatur , Duluth , Veterans Administration

Step Up reviews

3.5

59% would recommend to a friend

(78 total reviews)

Tod Lipka

73% approve of CEO

53% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.6

Career opportunities

3.5

Senior management

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

2.0

Aug 27, 2020

Ok

Service coordinator i

Recommend

CEO approval

Business Outlook

Pros

Nice team, flexible schedule, bonuses

Cons

Billing is almost impossible to meet, pressure, no time off at holidays, people care more about money than actually helping people

2.0

Jun 6, 2020

Ok place to start career. Don’t stay long

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cool clients and coworkers. Some management is ok.

Cons

Upper management are more interested in money than their workers and clients. They provide unrealistic expectations of work while they relax in their posh offices and apartments during covid. Abismal response to staff safety during covid and provide little to no training for most staff. Trainings that are available are garbage.

3.0

Feb 19, 2020

Be Better

Intensive case manager

Recommend

CEO approval

Business Outlook

Pros

Step Up is growing and providing wonderful opportunities for their demographic. This is an awesome place to start your career and introduction to the field. The flexibility at some of their sites is great; there are many employees there that care about their work and the culture they are building, which is great.

Cons

This is not the place where you will advance. There are many decisions made that will leave you pondering whether they care about staff or just concerned about meeting contract requirements. At there hollywood site, for example, there is very little training provided to incoming staff. Be prepared to be thrown into the fire. I would say if you're looking to an intro to social work this is great, however, if you're looking grow, this isn't it. More importantly, their initiatives towards an inclusive and equitable environment are suspect to say the least.

Viewing 55 - 57 of 78 Reviews

Jobs at Step Up

Chief Operations Officer

Outreach Service Coordinator I

Program Assistant I Cal AIM

Service Coordinator I Outreach

Enhanced Care Management Service Coordinator I: Care Coordinator

Step Up

Step Up reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ok

Ok place to start career. Don’t stay long

Be Better

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