Step Up reviews

3.5

59% would recommend to a friend

(78 total reviews)
avatar

Tod Lipka

73% approve of CEO

53% positive business outlook

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

78 reviews
1.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Feel good work, working in Santa Monica, reasonable pay and vacation time. Definate opportunities for moving up if one is licensed.

Cons

Clients are treated better than employees in many cases, poor flexibility. No retirement plan/401k. Upper managemt goes to meetings all day to make changes that make life harder.

1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The members are amazing and it feels incredibly rewarding to do something good for people who have been through so much.

Cons

The roof could cave in on my tenants and this company would not care. As long as they are cashing checks from the city on the rents, they do not care if the roof is caving in on their tenants. They don't care if they freeze to death or burn to death because they have no heat or cold air in their apartments. All they care about is cashing in those subsidy checks. You will not get any support from your regional manager. You will not get any support from the regional managers manager either. They will Gaslight you and blame every problem on you. They will tell you you didn't follow up enough. Oh you sent an email, that wasn't good enough you should have sent a text oh you sent a text that wasn't good enough you should have sent an email. You should have sent a text and an email and you should have called and you should have paraded down the street to get our attention. It's absolutely ridiculous that they constantly blame their lack of attention on the property manager. "not doing their job" or "not following up enough". They don't care. All they care about is making money and buying more buildings so they can make more money off of the homeless industry which is sadly a money making industry now.

1.0
May 23, 2021
Recommend
CEO approval
Business Outlook

Pros

The licensure hours (but you can get these virtually anywhere!)

Cons

Unlivable income (if they offer you $52/53K, push for $54/55K; trust me they'll do it) CEO emailed this awful email about why employees couldn't get reimbursed on a monthly basis, even though they assure this in their employee handbook Frontline workers are not appreciated Abusive work culture (focuses all on billing, not your growth) There really are better nonprofits out there. DO NOT WORK HERE.

Viewing 13 - 15 of 78 Reviews

Glassdoor has 84 Step Up reviews submitted anonymously by Step Up employees. Read employee reviews and ratings on Glassdoor to decide if Step Up is right for you.