Steven Madden reviews

3.3

45% would recommend to a friend

(1,331 total reviews)
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Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

It was a fun environment for the most part that allowed you to express who you were through fashion and your outside appearances with good music. I loved my job though up until the last 3 weeks I guess. I was extremely loyal to the brand and my store.

Cons

But depending on who the upper management was the rules changed and they always changed to benefit the company, never the employees in the store doing the hard work every day. People who should have been let go are probably still there and people who were let go shouldn’t have been. They were always micro managing the store management teams so bad it didn’t allow them to be a management staff. The amount of hours you had to work was unreal sometimes. I made more in overtime one paycheck than in my actual regular pay.

1.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

None. Unless you like climbing 10+ story shelves in heels because the ONE ladder is in use by another employee. And no, I could not wait for the ladder - the manager TOLD me to climb the shelves.

Cons

- No formal training provided whatsoever - Associates are unsanitary, disorganized, and repulsive - Every Steve Madden core value was NOT applied by manager or other staff - My first day: Finished reading the handbook (which partially spoke about respecting others, positive environments etc) - I came out to let my manager know I was finished - only to hear her and another employee trash-talking about a part time workers outfit. Great welcoming. - Associates are constantly gossiping - Associates do not care to pretend they are not gossiping about you, right in front of you

Viewing 973 - 975 of 1,331 Reviews

Glassdoor has 1,463 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.