Is Steven Madden a good company to work for?

Steven Madden has an overall rating of 3.3 out of 5, based on over 1,464 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 43% of employees would recommend working at Steven Madden to a friend and 41% have a positive outlook for the business. The best reviews about Steven Madden have been left by employees working as Intern , Assistant Store Manager and Shoe Stylist/Sales Associate .

Does Steven Madden pay their employees well?

According to anonymously submitted Glassdoor reviews, Steven Madden employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Steven Madden. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Steven Madden?

43% of Steven Madden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Steven Madden 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Steven Madden?

Sales Associate (286) , Assistant Manager (73) , Sales Supervisor (55) , Store Manager (46) , Retail Sales Associate (29) , Stock Associate (18) , Designer (17) , Intern (17) , Shoe Stylist (17) , Manager (16) , Sales (15) , Assistant Store Manager (13) , Cashier (13) , Sales Assistant (13) , Sales Coordinator (13)

What are the pros of working at Steven Madden according to real employee reviews?

"Met great people and learned the industry" ((in 58 reviews)); "great atmospher and coworkers to be honest" ((in 46 reviews)); "Good benefits and also discounts" ((in 43 reviews)); "Commission can be really good." ((in 34 reviews)); "fun work environment and you can wear what you want" ((in 30 reviews))

What are the cons of working at Steven Madden according to real employee reviews?

"pay was low for the amount of work being done" ((in 115 reviews)); "long hours and a lot of dealing with customers" ((in 46 reviews)); "Not fun managers are bad" ((in 45 reviews)); "With the exception of some of the newer upper management, upper management is aware of many of the flaws and does not take appropriate steps to fix them." ((in 37 reviews)); "I would say the biggest con is a lot of overtime in no work life balance" ((in 25 reviews))

What are employees saying about Steven Madden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Steven Madden layoffs and their outlook for job security at Steven Madden in 2026.

What are the top reviewed Steven Madden locations?

New York , Long Island City , Los Angeles , Dallas , Las Vegas , Miami , Atlanta , San Diego , King of Prussia , Chicago , Sunnyside , Houston , San Francisco , Philadelphia , Austin , San Antonio , San Marcos , Baton Rouge , Long Is City , Brea , Costa Mesa , Towson , Boca Raton , Long Island-Queens , Paramus , Blackwood , Brooklyn , Grapevine , Mission Viejo , Milpitas

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Steven Madden

Steven Madden reviews

3.3

43% would recommend to a friend

(1,332 total reviews)

Ed Rosenfeld

54% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 26, 2020

Not worth it

Sales associate

Recommend

CEO approval

Business Outlook

Pros

friendly staff, 50% discount off shoes,

Cons

No work life balance, lack of hours given to part-timers, hierarchal management issues, no value for loyal longtime employees

1.0

Feb 3, 2020

Poor Management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I don't have much to say

Cons

- forces you to buy at least 3 pairs of their shoes to wear, gives you discount but should be providing them for free. - hostile and judgmental work environment - frequently call you in during your on call shifts just to send you home.

1.0

Jun 4, 2019

(STC Location) Do NOT work here unless you like being around pretentious, snotty, immature co-workers

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

None. Unless you like climbing 10+ story shelves in heels because the ONE ladder is in use by another employee. And no, I could not wait for the ladder - the manager TOLD me to climb the shelves.

Cons

- No formal training provided whatsoever - Associates are unsanitary, disorganized, and repulsive - Every Steve Madden core value was NOT applied by manager or other staff - My first day: Finished reading the handbook (which partially spoke about respecting others, positive environments etc) - I came out to let my manager know I was finished - only to hear her and another employee trash-talking about a part time workers outfit. Great welcoming. - Associates are constantly gossiping - Associates do not care to pretend they are not gossiping about you, right in front of you

Viewing 1036 - 1038 of 1,332 Reviews

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Jobs at Steven Madden