Does StorageMart pay their employees well?

According to anonymously submitted Glassdoor reviews, StorageMart employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at StorageMart. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at StorageMart?

56% of StorageMart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StorageMart 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at StorageMart?

Assistant Manager (27) , General Manager (9) , Property Manager (9) , Manager (7) , Store Manager (7) , Regional Manager (4) , Site Manager (4) , Assistant Site Manager (3) , Assistant Store Manager (3) , Assistant Property Manager (2) , Management (2) , On Site Manager (2)

What are the pros of working at StorageMart according to real employee reviews?

"Great benefit package" ((in 9 reviews)); "And great people to work with!" ((in 7 reviews)); "Hours, work/life balance, commission earned on most office related work (leases, sales, collections), Regional Manager is always available and genuinely cares about the employees, discount on unit, pretty even workload, independence, office work and outside work so days go quickly" ((in 6 reviews)); "Good hours and work/life balance" ((in 5 reviews)); "Staff is friendly" ((in 4 reviews))

What are the cons of working at StorageMart according to real employee reviews?

"No one wants to do the work for low pay" ((in 6 reviews)); "current management, communication, can't keep the best employees and managers" ((in 4 reviews)); "Upper management is confused and constantly changing procedures." ((in 3 reviews)); "Must have excellent sales skills to make the big money" ((in 3 reviews))

StorageMart reviews

3.6

56% would recommend to a friend

(134 total reviews)

Cris Burnam

76% approve of CEO

44% positive business outlook

Ratings by category

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Diversity & inclusion

3.3

Senior management

3.0

Career opportunities

StorageMart has an employee rating of 3.6 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StorageMart employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

134 reviews

2.0

Jul 24, 2018

Opportunity With no Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally relaxed environment (attire, workspace etc)

Cons

Little to no room for advancement, a lot of nepotism (family owned), poorly trained managers, executives/leadership were very flaky, no investment in employees leading.

StorageMart Response

7y

Thank you for taking the time to review StorageMart. We appreciate your feedback and will take that into consideration going forward. Advancement in our company depends on many factors, including but not limited to the rate at which we grow and the skill set of the individual employee. While we aren’t always able to advance a person by title, we make every effort to advance responsibilities where the employee is deserving and able.

5.0

May 16, 2018

Property Manager

Property manager

Recommend

CEO approval

Business Outlook

Pros

Pretty much everything, I work at a nice and updated very clean top of the line storage facility. The company has been amazing, they treat us very well and I have the best Regional Manager I am so thankful. Training was very thorough and the hours are pretty ideal as there are no nights involved or Sundays. They provide fair hourly and decent commission which really gives you the opportunity to make some great money for the position.

Cons

SOME customers can be really low-class and nasty to deal with even though nine times out of ten they are nasty because they are behind on their payments (their fault not ours). Not a major deal but it would be nice if they offered us to work 9-5 or even 8:30-5pm instead of 6pm. It would make it a lot better for those of us with families.

StorageMart Response

8y

Thank you for reviewing us! We are so happy to hear that you have a great Regional Manager, we love hearing how awesome our staff is. StorageMart is very proud of our training and work to improve it constantly to make sure our staff has all the tools they need to succeed!

5.0

May 15, 2018

REP II

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome hours! Nice group of people to work with!

Cons

There are no cons. Great place to work!!!

StorageMart Response

8y

Thank you so much for taking the time to write a review! You are a great asset to our team and we love working with you!

Viewing 109 - 111 of 134 Reviews

Jobs at StorageMart

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Store Manager - Bronx

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StorageMart

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Opportunity With no Direction

Property Manager

REP II

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