StorageMart reviews

3.6

56% would recommend to a friend

(134 total reviews)

Cris Burnam

76% approve of CEO

44% positive business outlook

StorageMart has an employee rating of 3.6 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StorageMart employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

134 reviews
5.0
Oct 28, 2015

Growing Family Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at StorageMart for several years. They are the largest privately owned self storage company and have doubled in size over the last several years, and is continuing to grow. One of the big positives I see working at StorageMart is number of people who start out in a lower position, do great work and get recognized, and are given the opportunity to move up and be promoted. They're a large company, but family still drives a good deal of the business, so I've seen their strong desire to give employees a chance to succeed and grow within the company. I've seen this both at the local level in their main office (in Columbia MO), to their positions out at their stores in the US and Canada. For instance, many of the regional managers working for StorageMart started out as either an assistant or manager at the store. At their main office, some of their top level management started with the company in much smaller positions, from answering calls to managing a self storage facility in the past. If your looking to prove yourself in both your current position, and be given the chance to grow beyond that over time as opportunities arise, this is a great place to work.

Cons

The office temperature can get a bit chilly in the Winter sometimes.

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StorageMart Response
10y
Thank you very much for your review! We enjoy calling you a part of our team!
5.0
Oct 21, 2015

Family-owned atmosphere and Expanding business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- A family-owned business that values the hard work and talent of its employees. - Opportunity to advance and grow. - Company is growing at a steady pace and will bring more opportunities for advancement. - Offers flexibility and autonomy.

Cons

- We wear many hats and sometimes become over-extended - Information/communication is somewhat fragmented or lost between departments.

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StorageMart Response
10y
Thank you so much for your feedback! We also love BBQ too and plan to have more events in the future. And we agree, communication is something we are constantly working on!
1.0
Jun 18, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Closed on Sunday's. Pay is mediocre, but it's a better mediocre then most companies will give you.

Cons

No staffing, which makes getting time requested off a difficulty. Mixed messages: Training manuals tell you one thing, your regional director tells you something else completely. No honesty. They want you to lie about storage units available to close sales.

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StorageMart Response
8y
Thank you for your feedback. Since 2015, we have increased our training exponentially and updated our old systems. It’s like we’re a whole new company!
Viewing 127 - 129 of 134 Reviews

Glassdoor has 136 StorageMart reviews submitted anonymously by StorageMart employees. Read employee reviews and ratings on Glassdoor to decide if StorageMart is right for you.