Pros
High income potential. Good people at the ground level. A handful of elite instructors. Free lunch on final day of the month(mostly so you don't leave your desk or the office for lunch). Some really good managers who actually care.
Cons
Leadership at Stormwind appears to be exploiting the competitive job market to enforce stricter control over employees. Perks are vanishing rapidly; earned flex days were the first casualty. The next move was only providing one day a week to WFH in a "hybrid" workplace. It's obvious that they are pushing for 5 days a week in the office and that shouldn't be long after. Back to back zoom meetings at home are now back to back zoom meetings in an office, with a public restroom in total disrepair. All this conveniently before the onset of Arizona's scorching summer. Crucial business decisions appear to be made arbitrarily, and the business model seems entirely reactive rather than proactive. Product launches are an unmitigated disaster, with employees bearing the brunt of the fallout while the product demos poorly. Quotas have been raised across the board for all sales reps, disregarding individual circumstances. A $5K increase per individual (regardless of whether your quota is $15,000 or $85,000). You'll also be apologizing to all your new clients right after you sign them up, since the skeleton support crew can't keep up with a 2 person staff, leaving clients not even having credentials to sign in until the sales rep asks for them at least once. The focus is the cash grab, not supporting the clients who trusted you with their business. The exciting new products they provide are other company's training, they just slap a Stormwind Logo on it and sell it at ten times the cost. Despite the presence of genuinely compassionate individuals at the ground level and supportive managers, their efforts often seem overshadowed by higher-ups prioritizing personal agendas. Commission theft remains unchecked, often perpetrated by the top brass. I had a six-figure RFP that was swiped from me, resulting in a $20K commission loss for me and my family by the highest-ranking member of the sales team. Didn't see a penny of my work despite confronting them with receipts and a paper trail. It was their sole decision to keep the deal with nobody to answer to. They surreptitiously took the account out of my name when the RFP came in, and lapped up all the praise for my deal in the meeting, where the CEO praised their "tenacity". Favoritism runs rampant, evidenced by the bending of account rules based on personal connections. There are no checks and balances, your deals will be taken from you when it suits "the best team in the building". It's hard for your manager to advocate for you, when it's their boss who's committing the theft. While Stormwind boasts dedicated individuals, next level instructors, and caring managers, the toxic culture fostered by leadership's decisions undermines any positive aspects of the workplace. No core values, just "buyers are buying". No Maternity or Paternity leave, Required to use PTO on days where you need to work from home due to illness or sick family member, No 401K match.
