Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 432 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"Great team to work with and amazing residents" ((in 21 reviews)); "The people you work with and the residents are great." ((in 21 reviews)); "The culture here is amazing." ((in 12 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 11 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Management is horrible." ((in 14 reviews)); "Pay could be better compared to competitors" ((in 12 reviews)); "bad management, communication, and pay" ((in 7 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 4 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

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StoryPoint

Part of Common Sail Investment Group

StoryPoint reviews

4.2

80% would recommend to a friend

(427 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

StoryPoint has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

2.0

Aug 14, 2025

Terrible new director

Concierge

Recommend

CEO approval

Business Outlook

Pros

The senior living at the building

Cons

Once the hands of owners changed the hiring process of quality candidates in leadership did as well. It went from more seasoned leadership to entitled brats, who are trying to prove they deserve their role by terminating based on small, insignificant matters. I.e. removing trash bags in the evening or locking a hospitality suite door.

StoryPoint Response

10mo

Hello, Thank you for taking the time to share your feedback. We’re disappointed to hear about your concerns, as our goal is always to create a positive and supportive work environment for all team members. We have a dedicated recruiting team who are successfully working to ensure our community is staffed with experienced, compassionate, and dedicated individuals who will continue to strengthen our amazing team. We would very much like the opportunity to connect with you directly to learn more about your experience. Please feel free to reach out to our HR Business Partner, Kristyn Nowlin, at 810-220-2671. We are eager to hear from you. Thank you.

3.0

Jul 26, 2025

.

Dining room server

Recommend

CEO approval

Business Outlook

Pros

Takes care of residents and community

Cons

Unclear communication, not the best management of dining services

StoryPoint Response

11mo

Hello, Thank you for taking the time to share your feedback. We’re pleased to hear that you feel our residents and community are well cared for—that’s truly at the core of our mission. We also appreciate your comments regarding communication and dining services. Your concerns are important to us, and we are actively working to improve both areas to serve our residents and their families better. We would welcome the opportunity to learn more about your experience and hear any additional insights you would like to share. Please feel free to reach out to our HR Business Partner, Kristyn Nowlin, at 810-220-2671. Thank you again for your thoughtful input.

3.0

Jul 12, 2025

Okay place

Server

Recommend

CEO approval

Business Outlook

Pros

Nice environment with nice residents

Cons

Over worked hard to ask for time off

StoryPoint Response

Hello, Thank you for sharing your feedback. We’re pleased to hear that you enjoy the environment and the wonderful residents—this is something we truly value and strive to maintain. We also appreciate your honesty regarding workload and challenges around requesting time off. We understand how important work-life balance is and are committed to improving communication and support in this area. Since you mentioned that it's been difficult to request time off, we would like to connect with you directly to better understand your experience and see how we can support. Please feel free to reach out to our HR Business Partner, Kristyn Nowlin, at 810-220-2671. Thank you.

Viewing 28 - 30 of 427 Reviews

Jobs at StoryPoint

Certified Nursing Assistant (CNA)