StoryPoint reviews

4.2

80% would recommend to a friend

(427 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

StoryPoint has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

427 reviews
1.0
Oct 12, 2025
Recommend
CEO approval
Business Outlook

Pros

honestly, just getting to know and build relationships with the residents. thats about it.

Cons

The work environment has been extremely toxic and disorganized, with constant short staffing that leaves employees overworked, stressed, and put in unsafe situations. Staff are often left to handle abusive residents without proper support or intervention from management, who consistently fail to address these issues. There is a severe lack of professionalism, with managers gossiping about staff to other employees and contributing to the overall negativity and tension in the building. Communication between management and staff is almost nonexistent, and concerns go unanswered. On top of that, residents are being charged outrageously high rates until they can no longer afford to live here, which feels dishonest and unethical. Between the poor pay, lack of support, constant drama, and unsafe working conditions, this has become a deeply unhealthy and demoralizing place to work.

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StoryPoint Response
9mo
Hello, Thank you for taking the time to share your feedback. We take all input seriously and are committed to fostering a safe, professional, and supportive work environment where our employees can thrive and feel valued. We recognize that every team member’s experience matters, and we want to ensure that concerns are addressed thoroughly and respectfully. We would like to connect with you directly to learn more about your experience and discuss any specific concerns. We encourage you to reach out to our HR Director, Kristyn Nowlin, at 810-534-1854. We are always happy to listen, provide support, and work toward solutions that help our team members feel supported and empowered. Thank you.
5.0
Oct 2, 2025

Amazing place

Recommend
CEO approval
Business Outlook

Pros

Great job flexible hours fun

Cons

No cons in any way

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StoryPoint Response
9mo
Hello, Thank you for sharing your feedback! We’re glad to hear you enjoy the flexibility, fun environment, and overall experience of working with us. It’s wonderful to know you feel positively about your role and our team!
5.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

love the staff & residents every one is so welcoming & treats u like family! Beautiful building & tons of activities for the residents & the staff is always included to bring a smile to the residents! Staff is also included in any buffets meals that our served for the residents!! Love working here very positive work environment!

Cons

Really don’t have any right now

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StoryPoint Response
9mo
Hello, Thank you for sharing your experience! We’re thrilled to hear that you love working with our welcoming team and residents. It’s wonderful that you notice the inclusive, family-like atmosphere and enjoy participating in activities alongside residents. We’re also glad you appreciate the little touches, like being included in meals and events—it’s all part of fostering a positive, joyful community. Your enthusiasm and dedication truly make a difference! Thank you.
Viewing 25 - 27 of 427 Reviews

Glassdoor has 432 StoryPoint reviews submitted anonymously by StoryPoint employees. Read employee reviews and ratings on Glassdoor to decide if StoryPoint is right for you.