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Stripe

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Stripe User Operations reviews

4.6

72% would recommend to a friend

(16 total reviews)
avatar

Patrick Collison

61% approve of CEO

44% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.6

Work/Life balance

3.3

Senior management

2.8

Career opportunities

User Operations employees have rated Stripe with 4.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most User Operations professionals have an excellent working experience there. Stripe is rated in line with the average (within 1 standard deviation) by User Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

16 reviews
4.0
May 28, 2019

Great position to begin your career, learn about what they do and plan your next move

User operations specialist
Recommend
CEO approval
Business Outlook

Pros

The org is constantly updating with the demands of the market. This keeps you challenged and the learning never stops.

Cons

To stay competitive, you have to go along with the org evolution. Not for someone who wants to settle and be happy with the job. Intense work ethics mean doing whatever it takes to get things done.

5.0
Aug 19, 2018

Stripe's continued growth is exciting - yet remains challenging for those who aren't ready to change.

User operations specialist
Recommend
CEO approval
Business Outlook

Pros

In the last year, Stripe has really identified areas where there is great room for improvement. Unlike other companies I've worked for, they're actively interested in fixing these issues, and continually refining the approach to people and user issues alike. I am confident that Stripe cares about employees and is willing to address these issues head-on. - continually refined compensation and review process - lots of autonomy in the job - consults employees for changes - adding new resources for manager training, IC training, feedback training, etc. - thoughtful, energetic, rigorously-thinking employee base

Cons

Stripe's culture of transparency isn't fully adapted by managers and very experienced IC's hired in to the company (as opposed to promoted from within), so we should work hard to ensure people adopt and support it. Additionally, there's a lack of clarity around internal mobility. Finally, the promotion process needs additional clarification, especially when moving long-time Stripes to management or other roles that include a promotion - this is something we should publicly celebrate. Stripe has been in a near-constant state of change over the last several years, and this doesn't seem to be slowing down; if you're interested in joining, be ready!

5.0
Mar 25, 2018

:+1:

User operations specialist
Recommend
CEO approval
Business Outlook

Pros

Stripe is a place to do your best work. You're surrounded by people who are world-class in their fields yet consistently humble. At its best, theres a contagious sense of urgency and focus at Stripe.

Cons

Still growing into itself as a company; organizational restructuring and management changes are common.

Viewing 10 - 12 of 16 Reviews
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Glassdoor has 1,529 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.