Stripe User Operations reviews

4.6

72% would recommend to a friend

(16 total reviews)
avatar

Patrick Collison

61% approve of CEO

44% positive business outlook

User Operations employees have rated Stripe with 4.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most User Operations professionals have an excellent working experience there. Stripe is rated in line with the average (within 1 standard deviation) by User Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
4.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Overall I really enjoyed my time at Stripe. Lots of ERGs that host regular virtual events and lots of great benefits that are easy to use. The pay felt relatively fair and included a great bonus structure. I was part of a layoff that was announced in November 2022, and even the severance offered was generous and really helpful.

Cons

There was this slight feeling of lack of transparency from higher levels of leadership. This meant that sometimes it was hard to know whether or not the work I was doing was worth doing or being done correctly. The most frustrating was being part of a larger project but needing to figure out how to navigate or set up the base of that project because of some of the gatekeeping happening. During the layoff process, though the severance was generous, the communication around some of the details was challenging to get answers to and sometimes took way too long. The other frustrating thing was to see new job openings appear during my final weeks, but I had some surprising difficulty with the timing of interviews to my last day.

5.0
May 7, 2021

Growing with the company

Recommend
CEO approval
Business Outlook

Pros

Stripe now feels very different from a few years ago; less “work out as we go” kind of vibe, with a lot more structure to things. Steadily maturing as a company.

Cons

Focus on getting the work done now, super busy with day to day stuff; difficult to plan long-term career goals. Not a 9-5 schedule.

Viewing 4 - 6 of 16 Reviews

Glassdoor has 1,529 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.