Summit Broadband reviews

2.9

48% would recommend to a friend

(93 total reviews)

Kevin Coyne

50% approve of CEO

47% positive business outlook

Summit Broadband has an employee rating of 2.9 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Summit Broadband employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

93 reviews
1.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay but that's it!

Cons

Human resources spends more time gossiping about employees and then puts on a happy face. If you don't play by their rules such as not to point out issues and make suggestions as to how they can be fixed, then you're a trouble maker. The company's service levels are never met so they continue to have you mislead customers and give out more credit to make them go away. Their systems are out of date and again, when you try to help them you're considered a trouble maker. You have to be careful when applying to places like this because the turn over ratio should be your "Red Flag". I have seen a lot a people go in my short time.If you decide to work there, get ready to kiss a lot of tail.

1.0
Nov 22, 2016

One of the worst company i have ever been employed with.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are your biggest supporters. They are counting on you and hoping you can save them. They are hoping for changes.

Cons

The management are con artist. They promise you a million things but wont deliver. They lie so much. The probably is with management. They are very negative. One of the worst i have ever worked with. They change every day. Be prepared to be used and abused and they will get rid of you.

avatar
Summit Broadband Response
9y
We are sorry that your perception of this company has been a negative one. It is true that in our company’s history, we have had a few changes in leadership. However, each change has been made with the intention of improving the company overall. We understand how change can be frustrating for employees, but our current leadership team is working to ensure that we focus on an employee-centric culture. If an employee believes we can improve, they are always invited to speak to any member of leadership through our open door policy. Our employees may be counting on us, but we are also counting on them to communicate issues so we can work to resolve them together. -Human Resources
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Glassdoor has 95 Summit Broadband reviews submitted anonymously by Summit Broadband employees. Read employee reviews and ratings on Glassdoor to decide if Summit Broadband is right for you.