Sun Life reviews

3.9

72% would recommend to a friend

(4,263 total reviews)
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Kevin Strain

90% approve of CEO

71% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment for the most part.

Cons

Leadership frequently prioritized optics over execution, resulting in repeated changes in direction and limited accountability. Decision-making was highly bureaucratic, making it difficult to drive meaningful improvements despite clear business cases and measurable benefits. High performers were often expected to absorb increasing workloads while underperformance was not consistently addressed. Significant effort was spent navigating internal politics and stakeholder management rather than solving operational issues. Senior leadership: Internal politics and personality driven decision making occasionally appeared to outweigh objective business considerations, making it difficult to advance initiatives based solely on merit and data. Employee feedback was regularly solicited, but meaningful action was not always visible.

Viewing 19 - 21 of 4,263 Reviews

Glassdoor has 5,236 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.