SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits package, they contribute money towards a pension for you. Health, Dental, Life Insurance benefits are top notch.

Cons

You are a disposable number, they won't think twice about sending your job offshore. The will hire employees as contractors forever and do not give any job security.

3.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Great training, very flexible with schedule. They were accommodating when I wanted to move within branches and positions. Quarterly bonuses are decent.

Cons

Management is only concerned about the exaggerated numbers you need to produce. You unfortunately are forced to probe clients about their finances even if they feel uncomfortable, it's a requirement. Cheesy welcoming of clients when they enter the branch which management is extremely focused on. Senior management will make you stay past bank hours for outbound calls to sell additional products and services. Compensation was not competitive especially in my area, you were forced to meet monthly bonus quotas and exceed them just to make ends meet.

4.0
Aug 22, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Opportunity to learn via work assignments and company inititaives 2. Inititaives by Senior management to "mature" the company and make it more competitive 3. Opportunity for "moving" within the company to different areas 4. Opportunity for advancement is available 5. Senior management seem to be making an effort to listen to employees across the board. there is a mechanism to provide feedback.

Cons

1. Still not a very "mature" company but inititaives are in the process to "mature" the company. 2. A regional Southern company but on it's way to becoming a more diversified company. 3. Not enouhg training and development for mid-level employees. Focus seems to be on senior management. 4. No profit sharing bonus for low or mid level employees. Focus is on senior employees.

Viewing 3073 - 3075 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.