SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 20, 2010
Recommend
CEO approval
Business Outlook

Pros

No hassle incorporating telecommuting days. Good infrastructure for remote meetings, conference calls, etc. Decent environment physically, though not luxurious - the bank watches its pennies. Good team-oriented culture - I wouldn't say politics are completely absent, but I have never been denied information or access to needed systems or information upon demonstrating a legitimate business need. The bank puts an effort into retaining employees long term, and it shows in the loyalty and effort people put out. Managers are culturally inclined to listen to what staff has to say. Overall a rather pleasant place to work.

Cons

Well, they don't pay like the major financial centers but hey, it's Atlanta (or Orlando or RIchmond, Va.). Technology changes take a long time to filter up and out but again, there are 30,000+ employees to support so one understands a measure twice, cut once philosophy. IT is not especially seen as a competitive advantage as, say, a brokerage or hedge fund might view it. These are piffles as far as I am concerned. The one real con is that their culture differs from the big city banks in terms of how they value IT functions - e.g., a senior DBA is a VP in most places. Not here.

3.0
Oct 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Co workers are nice. Pay is around industry standards and decent. Food is good in the cafeteria, a bit expensive but good choices to not have to leave the building. The upper management are fantastic. Wish they had a clue what was going on in middle and lower management.

Cons

Technology is antiquated as a previous post stated but they are implementing new programs now. Very disorganized and chaotic. It is a busy time but it is so inefficient and disorganized that I am actually embarrassed sometimes that I am working there. Our goal is to help people save their homes and more time seems to be spent with a CYA attitude within lower management. I have unfortunately come to adopt the motto "that I leave logic at the door and just accept that I have to work stupid" being that I will redo several projects time and time again as sitting down and starting off with a plan that will work to begin with is a foreign concept. Does make for lots of overtime though.

2.0
Sep 26, 2010

SunTrust

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance for employees

Cons

Slow toxhange and limnited career advancement

Viewing 3145 - 3147 of 3,263 Reviews

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