SunTrust reviews

In-stores get many responsibilities such as teller/FSR work, get paid very little. One month you would exceed your sales goals and receive praise, if you are having a bad month management jumps down your neck. They tell you to follow certain policies and to treat every client equally, yet wealthier clients are given exceptions and you are seen as the bad guy for doing your job. Hours at in-store would be great if compensation was increased. Enjoyment of job depends on manager, some managers are more strict than others.

They are always changing the rules, to the continuous detriment of their employees. They do not train enough, yet hold you responsible and react swiftly for any little mistake, even ones that occurred because of their ever changing rules and cumbersome and redundant policies. They bait and switch, and only care about sales. They do not care about their employees, and there are no opportunities for growth. Do not give adequate raises, and micromanage. They treat their employees like kids. The pressure to make sales at all costs makes it stressful, as the top level manager will pressure the middle level mgr, he will pressure the low level manager, he will pressure the staff in the branch, etc.