SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 8, 2010

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the customers are great to work with. Depending on your manager is how much you will like this place. I didn't like the first manager I had, the knew one is more knowledgable and willing to help you succeed. Wish they were all like that.

Cons

policies changes all the time. Training is horrible. The training is very basic and when you go in to the real job everything you learned is wrong and a large amount of things are not covered. Important things, like things that you could get in trouble for. They expect you to know things you were never taught. That's why you're lucky if you get a manager who points you in the right direction.

2.0
Jul 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits and 401(k) program. SunTrust matches up to 5% of your pay. You get two weeks of paid vacation when you start (for financial services representative).

Cons

Unreasonable sales goals. Pathetic incentive program, it is nearly impossible to get paid for opening accounts, loans, cd's, etc. Hours at an In-Store branch are pretty inconvienient to work, but not the worst. Overall there are some good things, but low wages, frustrating policies, and never having time to do everything that's expected of you sour the deal quite a bit.

3.0
Jul 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Job security, health,dental vision insurance. 401k

Cons

Stress. There is a lot of sales pressure.

Viewing 3172 - 3174 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.