SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 7, 2009

outsource outsource outsource

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

aside from decent benefits, there is no upside to working here. There is way too much politics and CYA going on. It is better to make no decision than to make a bad one...

Cons

An air of distrust, management decisions are short-sighted and are bandaids in order to get to the next issue/problem or obstacle. There are no documentable or adhered-to standards or processes. Not ISO 9000 comliant

5.0
Jul 14, 2009
Recommend
CEO approval
Business Outlook

Pros

SunTrust offers excellent pay and great benefits! Plus there are discounts for being an employee.

Cons

By SunTrust being one of the top 10 banks in the US, the have really high goals to meet.

3.0
Jun 24, 2009
Recommend
CEO approval
Business Outlook

Pros

You get paid!LOL. Good benfits and company match on 401k. Retail Branch hour are good 9-4. More focus on custer service now than before.

Cons

Constant changes in incentive guidelines make it more difficult to make required goals to keep job. Micromanagers, from area managers to some branch managers. If you are in an In-Store hours are horrible 9-7 M-F, S 9-6

Viewing 3217 - 3219 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.