SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

People are great. Company does encourage growth and career advancement. Suntrust is a solid company with long history and stronghold in the southeast. It's a financially stable company at present time to work for. Company encourages building relationship with clients rather than just conduct business transaction.

Cons

The current benefit has been drastically reduced due to the ecomony. Company only sees "number". It rarely gives recognition for employee who goes above and beyond for clients since it wouldn't reflect in the personal performance report.

3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Free account services and checks, health insurance, nice tellers to work with.

Cons

They tried to turn you into a sales person- too much pushing home loans, credit cards, overdraft protection, etc. They made us stay late one night a week or more if we didn't meet our goals and we had to cold call people at dinner time trying to see if they needed a credit card or would like to refinance their home through SunTrust. I thought this was such a turnoff and just the total wrong way to go about doing business. The whole night I pretty much just got to listen to people yelling at me to take them off our call list or ask why I was calling them when they were trying to eat dinner. Also the management was very inexperienced in their field b/c they moved out and never had management training.

4.0
Mar 14, 2009
Recommend
CEO approval
Business Outlook

Pros

One the largest bank in the country

Cons

If you work on the front of line (FSR, Teller) managers will require you to be as detailed as possible with your daily plans and activities just to stuff a folder, to later show it his boss. NO FOLLOW THROUGH with your work, just paper work requirements.

Viewing 3220 - 3222 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.